Terms and Conditions

 

STOCK AVAILABILITY

If any item is not in stock at the time of order you will be notified before the order is processed.


PRICING

All prices shown are in Australian dollars and exclusive of GST and freight.

Large Volume Orders/Pricing – please contact Customer Service, email us info@criticalgroup.com.au 

Distributor Orders/Pricing – please contact Customer Service, email us info@criticalgroup.com.au 


PAYMENT
GST will be calculated at Checkout

Payment can be made by Electronic Funds Transfer (EFT) - funds will need to be cleared and received before goods can be despatched.

EFT payments may be made to the following account:

  •             Account name:           Healthcare Unlimited Pty Limited
  •             BSB:                                 082-053
  •             Account number:       754306030


SHIPPING

Products will be despatched within 2 business days. Transit times below are for regular shipments based on Australia Post estimates.

NSW    Transit Times 2-3 Business Days
VIC      Transit Times 3-5 Business Days
QLD     Transit Time 3-5 Business Days
SA       Transit Time 4-6 Business Days
WA      Transit Time 4-10 Business Days


For large orders please contact Customer Service for a SHIPPING quote, email us info@criticalgroup.com.au


WARRANTY AND RETURNS

If any item is found to be faulty or have a manufacturing defect, please contact Customer Service within 14 days, email us info@criticalgroup.com.au

We will replace any faulty product if we confirm the fault and will offer a full refund or exchange.